Policies
Grand Global Cause Foundation LTD/GTE does not solicit donations, canvass for contributions, or request money from members of the public, and nothing on this website or elsewhere should be read as an appeal for funds. From time to time, however, the Organisation may receive voluntary, unsolicited donations initiated by a donor of their own accord, including private card donations processed through a secure third-party payment gateway. This policy governs the crediting and return of such donations.
Because every donation is given freely and at the donor's own initiative, donations are ordinarily final and non-refundable once processed. A donor who wishes to discuss a completed donation may nonetheless contact us, and we will consider each request fairly and in good faith on the grounds set out below.
The Organisation will credit back or return a donation where, upon verification, any of the following applies: the card or payment account was charged in duplicate or in error; an amount was processed that plainly differs from the amount the donor intended; the payment was made without the cardholder's authorisation, or through a fraudulent or compromised card; or the donation was made in circumstances that would place the Organisation in breach of its legal, regulatory, or anti-money-laundering obligations to retain it.
A request should be made promptly, and in any event within fourteen (14) days of the transaction, using the contact details on our Contact page. To protect against fraud, we may ask the requester to verify their identity and the details of the transaction before any credit is processed. Approved credits are returned to the original card or payment method through the same gateway, in the original currency where possible; the time taken to appear depends on the card issuer and payment provider.
Consistent with our standing commitment, the Organisation never requires payment of any kind, no application fee, processing fee, clearance, facilitation, or administrative charge, from any applicant, grantee, or beneficiary. Where funds are transferred in response to a fraudulent request falsely made in our name, they are neither authorised nor expected by us, and we will act in good faith to return verified amounts to their rightful source. Any person, message, or platform requesting payment in our name does not represent us and should be reported to us.